AstroCoach Partner Privacy Policy

The Partner App is operated by ASTROCOACH LLC, a limited liability company registered in the Republic of Armenia (registration number 286.110.1236778, TIN 02863351), with its registered office at 2 V. Sargsyan St., Yerevan 0010, Republic of Armenia. For any privacy question, contact us at [email protected].

During a session you are shown reference material about the Seeker, such as their natal chart, AstroProfile, personality traits, and transits. This information belongs to the Seeker. You may use it only for that consultation and must keep it confidential, as set out in the Partner Terms of Use. AstroCoach remains responsible for that information under the Seeker Privacy Policy.

We use your information to:

• set up and manage your account and profile
• verify your identity and eligibility
• route consultation requests to you and run live sessions
• calculate earnings, process payouts, and handle taxes
• verify your self-employed (NPD) tax status with the tax authorities before and when we pay you
• show your profile, ratings, and availability to Seekers
• provide support and respond to your tickets
• keep the platform safe, prevent fraud and abuse, and enforce our terms
• understand how the app is used and improve it
• meet our legal, tax, and regulatory obligations

We process your information to perform our contract with you (the Partner Terms), to meet legal obligations (such as tax and record-keeping), for our legitimate interests in running and improving the platform safely, and, where required, with your consent. Where the law gives you the right to withdraw consent, you may do so, though some features may then be unavailable.

We do not sell your personal information. We share it only as needed with:

• Payment and payout providers to pay you and meet tax rules
• Tax and government authorities, including the Russian Federal Tax Service (FNS), to verify your self-employed status and meet tax and reporting obligations
• Cloud and hosting providers who store and process data for us (see Section 7)
• Analytics providers (for example, PostHog) to understand and improve app usage
• Seekers, who see your public profile, ratings, and availability
• Professional advisers, auditors, and authorities where the law requires or allows it, or to protect rights and safety
• A successor entity in the event of a merger, acquisition, or restructuring, under confidentiality safeguards

We host and process data using cloud infrastructure that includes DigitalOcean for development and staging and Yandex Cloud for production. Data relating to users in Russia is stored in Russia to meet local data localization requirements. Where data is transferred across borders, we apply appropriate safeguards as required by applicable law.

We keep your information for as long as your account is active and for as long as we need it for the purposes in this Policy. After your account closes, we keep certain records (such as tax, payment, and legal records) for the period required by law.

We use reasonable technical and organisational measures to protect your information, such as access controls and encryption in transit. No system is completely secure, so we cannot promise absolute security. Please keep your login details safe and tell us at once about any suspected misuse.

Depending on the law that applies to you, you may have the right to access, correct, update, or delete your personal information, to object to or restrict certain processing, and to receive a copy of your data. You can manage much of this in the app (Account Settings includes Download my data and Delete). To make other requests, contact us at [email protected].

The Partner App uses push notifications for requests, sessions, payouts, and other updates, which you can manage in Notification settings and your device settings. Security notifications are always on. We use in-app analytics to measure usage and improve the product; we do not use this data to build advertising profiles of you.

The Partner App is for adults aged 18 and over. We do not knowingly collect information from anyone under 18.

The app relies on third-party services for hosting, payments, calling, messaging, and analytics. Their handling of data is governed by their own terms and privacy policies. We choose providers that offer appropriate protections.

We may update this Policy from time to time. If we make a material change, we will notify you through the app or by other means. The "Last updated" date shows the latest version.

For any privacy question, request, or complaint, contact:

We will respond within the timelines set by applicable law.